1. Introduction

Welcome to Callspot. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms.

2. Definitions

  • “We,” “Us,” “Our” refers to Callspot.
  • “You,” “User” refers to the individual or entity accessing our website or services.

3. Acceptance of Terms

By using our website, you agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

4. Services

Callspot provides on-hold marketing message services (“Call Spots”) designed to enhance customer engagement during hold times on phone calls.

5. Use of Website

  • You agree to use our website only for lawful purposes.
  • You must not use our website in any way that may damage or impair the performance, availability, or accessibility of the website.
  • You must not use our website in connection with any fraudulent or unlawful activity.

6. Intellectual Property

All content, trademarks, logos, and other intellectual property on our website are the property of Callspot or our licensors. You may not reproduce, distribute, or create derivative works from any of the content on our website without our express written permission.

7. User Content

  • You may be able to submit content to our website, such as comments or feedback.
  • By submitting content, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, and distribute your content in connection with our services.
  • You represent and warrant that you have the right to submit the content and that it does not violate any third-party rights.

8. Privacy

Your use of our website is also governed by our Privacy Policy, which can be found [here](link to Privacy Policy). Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

9. Limitation of Liability

  • To the maximum extent permitted by law, Callspot will not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services.
  • We do not warrant that our website will be uninterrupted, error-free, or free from viruses or other harmful components.

10. Indemnification

You agree to indemnify and hold harmless Callspot, its affiliates, and their respective directors, officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses arising out of or in connection with your use of our website or services.

11. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and your continued use of the website after such changes have been posted constitutes your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of California, and you submit to the exclusive jurisdiction of the courts located in California for the resolution of any disputes.

13. Contact Information

If you have any questions about these Terms and Conditions, please contact us at: 

Privacy Policy

Introduction

Callspot (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Callspot, use our services, or interact with us. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register on our website
  • Place an order for our services
  • Subscribe to our newsletter
  • Contact us for support or inquiries
  • Participate in surveys or feedback

This information may include your name, email address, phone number, company name, billing address, and payment information.

Non-Personal Information

We may also collect non-personal information about you, including:

  • Browser type and version
  • IP address
  • Pages you visit on our site
  • Time and date of your visit
  • Referring site or search engine

2. Use of Information

We use the information we collect for various purposes, including:

  • To provide, operate, and maintain our services
  • To improve, personalize, and expand our services
  • To understand and analyze how you use our website
  • To develop new products, services, features,